Finding the Best Invoicing Software for Your Contractor Business (HCP Edition)
Finding the Best Invoicing Software for Your Contractor Business (HCP Edition)
Running your own business can be stressful when you aren’t using software that fits your company’s needs. With so many options available, it can be overwhelming to find the best fit. In this blog, we’ll go over the pros and cons of House Call Pro to see whether it’s the best fit for you.
A Brief History of House Call Pro
Founded in 2013, House Call Pro was created to help small home service businesses manage daily operations across multiple devices (i.e., cellphones, tablets, and desktops). Designed for service providers such as plumbers, cleaners, and electricians, the platform makes it easier to schedule jobs, communicate with customers, and stay organized. This practical focus came from firsthand experience with the challenges home service providers face, both personally and professionally, and it shaped the company’s original goal of helping smaller businesses simplify daily operations. Today, House Call Pro serves more than 45,000 home service businesses and continues to grow.
The Pros of House Call Pro
House Call Pro offers many features and benefits to help companies meet their baseline needs at an affordable rate. For starters, House Call Pro makes operations more convenient with automations that help manage appointments made by customers through text, call, and website scheduling. They also have created automations that create and organize invoices for your customers. With these benefits, sending invoices to customers is simple, allowing you to focus more on the hands-on work.
As a baseline FSM, House Call Pro integrates with many different software programs in the Home Service industry. For example, if you use QuickBooks Online or QuickBooks Desktop for accounting, you can integrate it with House Call Pro to automate invoices, customer information, line items, and payments without the worry of double entry. If a customer wants to finance a larger invoice, House Call Pro can partner with WiseStack to help them create a financing plan. If your company needs help with creating leads, House Call Pro integrates well with Google Local Services, Yelp, and Chiirp to help generate leads and get you booking jobs faster. If your company needs to focus more on marketing, House Call Pro integrates with Intuit Mailchimp, Swell, and Angi to help track and manage your company’s reputation.
Although House Call Pro’s primary focus started with small business owners, it also offers benefits and features larger companies might be interested in. You get all the benefits listed above, and if your company covers multiple services, you can categorize departments. They also include service agreements and RSAs, so you don’t have to worry.
If you decide to join House Call Pro, you’re also joining a community that encourages open communication and feedback. You can contact the help desk through multiple channels if you need tech support. The founders of House Call Pro are also available to reach out through the House Call Pro User Facebook page. While the social media page is moderated to filter out any inappropriate comments, many issues and concerns from fellow users will still be displayed, and updates on solutions are available. If you have suggestions for new features that would improve the program, you can leave comments on the Facebook page, and the founders make an effort to respond to your ideas. Continuous software development is a priority to the House Call Pro team to keep the software simple and easy to use for their clients.
Cons of House Call Pro
As you know, not every program is strictly beneficial. House Call Pro is no exception. While House Call Pro is a good baseline program, it’s not a one-stop shop for all your business needs. Even though House Call Pro is accessible through multiple outlets, you won’t be able to do everything you need on the cellphone app compared to using a computer. Also, Reports aren’t the most accurate. This is an ongoing development the founders are working on. Unfortunately, some maintenance will be needed to keep your reports accurate. You can do this either through a reporting system you create or by paying for a reporting system and integrating it with House Call Pro. The different software House Call Pro can integrate with is not included in the price of House Call Pro. For example, if you use House Call Pro and decide to integrate Google Lead Services to help generate leads, Google Lead Services will be an additional cost for your business.
Is House Call Pro the best software for you?
After weighing the pros and cons of House Call Pro, you need to decide whether it meets your company’s needs. If you are looking for a complete all-in-one system, House Call Pro may not be the right choice. If you want an affordable, customizable base program with larger business benefits at a reasonable price, House Call Pro could be the best fit. If you have questions or need help choosing the right FSM system for your company, please call Waterford Business Solutions at 864-351-7111 or email us at info@waterfordbusiness.com.
