Waterford Business Solutions Privacy Policy

Last Updated: August 27, 2026

Waterford Business Solutions (“Waterford Business Solutions,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our website, communicate with us, request information or services, or otherwise interact with Waterford Business Solutions.

By accessing or using our website or providing information to us, you acknowledge that you have read and understand this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or provide personal information to us.

1. Information We Collect

We may collect several categories of information from and about individuals who interact with Waterford Business Solutions.

Information You Provide Directly

We may collect information you voluntarily provide, including:

Name
Business name
Mailing or business address
Email address
Telephone and mobile telephone numbers
Information submitted through contact forms
Information provided when requesting a consultation, quote, or service
Information contained in communications with us, including email, telephone, text messages, and other electronic communications
Information provided when subscribing to communications
Information concerning services you request or receive
Payment and billing information when applicable
Responses to surveys or other communications
Any other information you voluntarily provide to us

If you contact us for customer support or otherwise communicate with us, we may retain records of that correspondence.

Information We Collect Automatically

When you visit or interact with our website, we may automatically collect certain information about your device and your use of our website, including:

IP address
Browser type
Operating system
Device information
Pages visited
Links clicked
Date and time of visits
Referring website
General geographic information
Website usage and traffic information
Other technical or usage information collected through cookies and similar technologies

We may use this information to understand website usage, improve our website, maintain security, analyze performance, and improve our services.

Information We Receive From Third Parties

We may receive information about you from third parties, including service providers, business partners, advertising or analytics providers, and other sources where permitted by law.

We may use information received from third parties consistently with this Privacy Policy and any applicable privacy requirements.

2. Cookies and Tracking Technologies

We may use cookies, web beacons, pixels, analytics technologies, and similar tracking technologies.

These technologies may help us:

Operate and secure our website;
Remember preferences;
Understand how visitors use our website;
Analyze website traffic;
Improve website functionality;
Measure the effectiveness of communications and advertising; and
Provide content or advertising that may be more relevant to visitors.

You may adjust your browser settings to refuse or restrict cookies. Disabling cookies may cause certain website features to function improperly.

Third-party providers may also use cookies or similar technologies on our website. Waterford Business Solutions does not control the tracking technologies used by third parties and is not responsible for their independent privacy practices.

3. How We Use Personal Information

We may use personal information we collect to:

Provide, maintain, and improve our website;
Respond to questions and requests;
Provide accounting, bookkeeping, tax, payroll, business, and related services;
Schedule appointments and consultations;
Communicate with customers and prospective customers;
Provide information about our services;
Send requested information;
Process transactions and payments;
Manage customer relationships;
Administer accounts and subscriptions;
Send service-related communications;
Send marketing communications when permitted and where appropriate consent has been obtained;
Send SMS/MMS communications where you have provided the required consent;
Respond to customer support requests;
Protect against fraud, unauthorized activity, and security threats;
Comply with applicable laws and regulations;
Enforce our agreements and policies;
Maintain business records; and
Fulfill any other purpose disclosed to you at the time information is collected or with your consent.

4. Email Communications

Where applicable, Waterford Business Solutions may use your email address to communicate with you regarding products, services, consultations, customer inquiries, appointments, educational materials, newsletters, promotions, and other business-related information.

Marketing emails will include an unsubscribe mechanism where required.

You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in the applicable email. Opting out of marketing emails does not necessarily prevent us from sending transactional, service-related, account-related, or other communications that are necessary to provide requested services or respond to your inquiries.

5. SMS/MMS Communications

Where you voluntarily provide your mobile telephone number and expressly opt in to SMS/MMS communications, Waterford Business Solutions may send recurring SMS/MMS messages concerning:

Products and services;
Customer inquiries;
Appointments;
Scheduling and related updates;
Customer service;
Business-related communications; and
Other purposes specifically disclosed at the time of opt-in.

Message frequency varies. Message and data rates may apply.

SMS/MMS consent is not a condition of purchasing any product or service.

SMS/MMS consent must be provided voluntarily and is not implied merely because you provide a telephone number to Waterford Business Solutions. SMS/MMS consent is obtained through a separate, unchecked consent mechanism.

You may opt out of SMS/MMS messages at any time by replying STOP, where supported. You may request assistance by replying HELP.

After receiving a valid opt-out request, Waterford Business Solutions will cease sending recurring SMS/MMS communications to that number except for communications that may be necessary to process or confirm the opt-out or as otherwise permitted or required by law.

If you later wish to receive SMS/MMS communications again, you may provide new express consent through an available Waterford Business Solutions opt-in process.

6. SMS/MMS Mobile Information Privacy

Waterford Business Solutions will not sell or share your mobile telephone number, SMS/MMS opt-in information, or SMS/MMS consent information with third parties or affiliates for their own marketing or promotional purposes.

SMS/MMS opt-in data and consent will not be shared with third parties for marketing purposes.

We may disclose or provide limited access to mobile information to service providers that perform necessary business functions on our behalf, such as telecommunications, messaging, technology, hosting, customer support, security, or other operational services. Such providers may use the information only as necessary to provide those services and are expected to maintain appropriate confidentiality and security protections.

7. How We Disclose Personal Information

We may disclose personal information in the following circumstances:

Service Providers

We may use trusted third-party service providers to help operate our business. These providers may assist with:

Website hosting;
Cloud storage;
Payment processing;
Messaging and telecommunications;
Customer relationship management;
Customer support;
Email delivery;
Analytics;
Security;
Scheduling;
Accounting or business operations; and
Other services necessary to operate our business.

We seek to limit the information provided to service providers to what is reasonably necessary for them to perform their functions.

Affiliates

Where applicable, we may share personal information with affiliated companies for legitimate business purposes, service delivery, administration, or other purposes permitted by law.

However, as stated above, mobile telephone numbers, SMS/MMS opt-in information, and SMS/MMS consent will not be sold or shared with affiliates for their own marketing or promotional purposes.

Legal and Regulatory Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

Comply with applicable law;
Respond to a subpoena, court order, governmental request, or legal process;
Protect our rights or property;
Protect the safety of our customers, employees, or others;
Investigate fraud or security concerns; or
Enforce our agreements or policies.

Business Transfers

If Waterford Business Solutions is involved in a merger, acquisition, restructuring, sale of assets, financing, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable legal requirements.

With Your Consent

We may disclose personal information when you have provided appropriate consent or as otherwise disclosed to you when the information is collected.

8. Marketing and Advertising

We may use personal information to communicate with you about Waterford Business Solutions services, educational resources, promotions, events, or other offerings where permitted by law.

We may also use third-party advertising or analytics services. These services may use cookies, pixels, or similar technologies to measure advertising performance or provide interest-based advertising.

We do not sell or share SMS/MMS opt-in data or mobile telephone numbers for third-party marketing or promotional purposes.

We do not sell or share emails for third-party marketing or promotional purposes.

9. Data Security

We take reasonable measures designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.

Our safeguards may include administrative, technical, and physical measures appropriate to the nature of the information and our business operations.

Where appropriate, these measures may include:

Access controls;
Confidentiality obligations;
Encryption and secure transmission technologies;
Security monitoring;
Secure service providers;
Password protections; and
Other reasonable safeguards.

No method of transmitting information over the internet or storing electronic information is completely secure. Therefore, although we take reasonable measures to protect personal information, we cannot guarantee absolute security.

You are also responsible for protecting passwords and other credentials associated with your accounts and should not share them with unauthorized persons.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide requested services;
Maintain business and customer records;
Fulfill the purposes described in this Privacy Policy;
Comply with legal, tax, accounting, regulatory, or contractual obligations;
Resolve disputes;
Prevent fraud or abuse;
Enforce our agreements; and
Protect our legitimate business interests.

SMS/MMS consent records may be retained for compliance and recordkeeping purposes. These records may include the mobile telephone number, date and time of consent, applicable form or campaign, version of the disclosure presented, and the consent record.

When personal information is no longer reasonably necessary for the purposes described above, we may securely delete, destroy, anonymize, or otherwise dispose of it, subject to applicable legal or business recordkeeping requirements.

11. Your Privacy Rights

Depending on where you reside and applicable law, you may have rights concerning your personal information, including the right to:

Request access to personal information we maintain about you;
Request correction of inaccurate or incomplete information;
Request deletion of personal information, subject to applicable exceptions;
Request information regarding how your personal information is collected and used;
Withdraw consent where processing is based on consent;
Opt out of certain marketing communications;
Opt out of SMS/MMS communications;
Request information concerning certain disclosures of personal information; and
Exercise other rights provided by applicable law.

To protect your information, we may need to verify your identity before completing certain requests.

To exercise a privacy right, contact us using the information provided in the Contact Information section below.

We will respond to valid requests within the time period required by applicable law.

12. California Privacy Rights

California residents may have additional rights under applicable California privacy laws.

California Civil Code Section 1798.83 may permit California residents to request certain information regarding disclosure of personal information to third parties for direct marketing purposes.

California residents may contact us using the information below to submit a privacy-related request.

Nothing in this Privacy Policy is intended to limit rights provided to California residents under applicable law.

13. Children’s Privacy

Our website and services are not directed toward children under 13 years of age.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information.

If you believe a child has provided personal information to us, please contact us.

14. User Contributions and Public Areas

If our website permits users to submit comments, testimonials, posts, or other information in public areas, information voluntarily posted in those areas may become publicly available.

You should exercise caution before submitting personal information to a public area of the website.

We cannot guarantee that information voluntarily disclosed in public areas will remain private.

15. Third-Party Websites and Services

Our website may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.

You should review the privacy policy and terms applicable to any third-party website or service before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the Last Updated date at the top of this policy.

If we make material changes to the way we collect, use, or disclose personal information, we may provide additional notice as required by applicable law, including by email or through a prominent notice on our website.

Your continued use of our website or services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy to the extent permitted by law.

17. Contact Information

Questions, concerns, privacy requests, or comments regarding this Privacy Policy may be directed to:

Waterford Business Solutions

55 Beattie Pl. Suite 1601

Greenville, SC 29601

Phone: 864-351-0852

Email: info@waterfordbusinesssolutions.com

You may also contact us through the Contact Us section of our website.

Waterford Business Solutions Terms of Service

Last Updated: August 27, 2026

These Terms of Service (“Terms,” “Agreement,” or “Terms of Service”) govern your use of the Waterford Business Solutions website and your participation in services and communications provided by Waterford Business Solutions (“Waterford Business Solutions,” “Company,” “we,” “us,” or “our”).

By accessing or using our website, requesting our services, communicating with us, or participating in a Waterford Business Solutions SMS/MMS messaging program, you agree to these Terms and our Privacy Policy.

If you do not agree with these Terms, please do not use our website or services.

1. Eligibility

You represent that you are legally capable of entering into this Agreement.

Our SMS/MMS messaging programs are intended for individuals who are legally permitted to provide consent to receive communications.

2. Website and Services

Waterford Business Solutions provides accounting, bookkeeping, tax, payroll, business, consulting, educational, software-support, and related services.

Specific services provided to a customer may be governed by a separate engagement agreement, proposal, service agreement, or other written agreement.

If a separate written agreement conflicts with these Terms regarding the specific services being provided, the applicable written engagement agreement will control with respect to those services.

3. Website Use

You agree to use our website only for lawful purposes.

You may not use the website to:

Violate applicable laws or regulations;
Attempt to gain unauthorized access to systems or accounts;
Interfere with website operations;
Introduce malicious code or harmful technology;
Engage in fraudulent activity;
Impersonate another person or business;
Collect information about others without authorization;
Submit misleading or deceptive information; or
Engage in conduct that could damage Waterford Business Solutions or its customers.

We reserve the right to suspend or restrict access to the website where we reasonably believe these Terms have been violated.

4. SMS/MMS Messaging Program

Waterford Business Solutions may provide SMS/MMS communications to individuals who expressly opt in to receive them.

The messaging program may include communications regarding:

Products and services;
Customer inquiries;
Appointments;
Scheduling;
Customer service;
Related updates;
Account or service-related information; and
Other purposes specifically described during the opt-in process.

Express Consent

SMS/MMS consent is voluntary and is not a condition of purchasing any product or service.

You provide express consent by affirmatively checking an SMS/MMS consent box or using another approved opt-in method presented by Waterford Business Solutions.

Consent is not implied merely because you provide your telephone number.

SMS/MMS consent boxes will not be pre-checked.

By opting in, you authorize Waterford Business Solutions to send recurring SMS/MMS messages to the mobile telephone number you provide.

Message frequency varies.

Message and data rates may apply.

5. Message and Carrier Information

Your wireless carrier may charge you for messages or data associated with SMS/MMS communications.

Waterford Business Solutions does not control carrier charges, network availability, message routing, or delivery.

Carriers are not liable for delayed or undelivered messages.

Message delivery may be affected by factors outside our control, including carrier networks, device limitations, network outages, technical failures, or other telecommunications issues.

6. Opting Out

You may stop receiving recurring SMS/MMS messages at any time.

To opt out, reply:

STOP

After receiving an opt-out request, we will process the request and cease recurring SMS/MMS communications, except for messages necessary to confirm or administer the opt-out or otherwise permitted or required by law.

You understand that opting out of SMS/MMS communications does not necessarily terminate other business communications or services.

7. Help and Customer Support

For assistance with SMS/MMS communications, reply:

HELP

You may also contact Waterford Business Solutions directly:

Phone: 864-351-0852

Email: info@waterfordbusinesssolutions.com

Additional information regarding our services is available through our website.

8. Re-Enrollment

If you previously opted out of SMS/MMS communications, you may re-enroll by providing new express consent through an available Waterford Business Solutions opt-in process.

By re-enrolling, you agree to the then-current SMS/MMS terms and disclosure.

9. Email Communications

Where applicable, you may separately opt in to receive marketing emails from Waterford Business Solutions.

Email marketing consent is separate from SMS/MMS consent.

You may unsubscribe from marketing emails using the unsubscribe mechanism provided in the applicable email.

Unsubscribing from marketing emails does not necessarily stop transactional, service-related, appointment-related, or other communications necessary to provide requested services.

10. Prohibited Messaging and Conduct

Waterford Business Solutions will not knowingly use its messaging services to distribute unlawful, fraudulent, misleading, deceptive, abusive, or prohibited content.

You may not use Waterford Business Solutions communications, services, or systems to facilitate:

Fraud;
Illegal activity;
Threats or harassment;
Deceptive or misleading communications;
Unauthorized solicitation;
Malware or malicious activity;
Hate-based or abusive content;
Unlawful goods or services; or
Any other activity prohibited by applicable law or telecommunications industry requirements.

We reserve the right to suspend or terminate communications or services if we reasonably believe these Terms have been violated.

11. Compliance With Laws

You agree to comply with all applicable federal, state, and local laws, regulations, and rules when using our website, services, or communications.

You are responsible for ensuring that information, content, or instructions you provide to Waterford Business Solutions do not violate applicable law or the rights of another person or entity.

Waterford Business Solutions reserves the right to take appropriate action if it reasonably believes that a user is violating applicable law or these Terms.

12. Third-Party Services and Content

Our website and services may interact with or contain links to third-party services, software, websites, platforms, or content.

Third-party services may include accounting software, scheduling software, payment platforms, communication platforms, hosting providers, analytics providers, and other technology providers.

Waterford Business Solutions does not control the policies, security, availability, or practices of third-party services.

Your use of a third-party service may be governed by that provider’s separate terms and privacy policy.

Waterford Business Solutions is not responsible for third-party content, policies, products, services, delays, outages, or failures.

13. Intellectual Property

The website and its content, including text, graphics, logos, videos, educational materials, designs, and other materials, may be owned by or licensed to Waterford Business Solutions and may be protected by applicable intellectual property laws.

Except as permitted by law or expressly authorized by Waterford Business Solutions, you may not reproduce, modify, distribute, publish, transmit, sell, or commercially exploit our protected content.

14. Educational and General Information

Information provided through our website, blogs, videos, webinars, social media, emails, SMS/MMS communications, and other educational materials is intended for general informational and educational purposes.

Information provided through these channels does not necessarily constitute individualized accounting, tax, legal, financial, or other professional advice.

Your particular circumstances may require individualized review and professional advice.

15. No Guarantee of Website Availability

We attempt to maintain the availability and functionality of our website and services, but we do not guarantee uninterrupted or error-free access.

The website or portions of our services may occasionally be unavailable because of maintenance, technical issues, telecommunications failures, security incidents, or circumstances outside our reasonable control.

16. Disclaimers

To the fullest extent permitted by applicable law, the website and general information provided through it are provided on an “as is” and “as available” basis.

Waterford Business Solutions does not guarantee that the website, its content, or communications will always be accurate, complete, current, uninterrupted, or free from errors.

Nothing in these Terms excludes rights or protections that cannot legally be excluded.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Waterford Business Solutions and its owners, employees, contractors, agents, affiliates, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of the website, communications, or services, except where such limitation is prohibited by law.

This section does not limit liability that cannot legally be limited or excluded.

18. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Waterford Business Solutions and its owners, employees, contractors, agents, affiliates, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from your unlawful use of the website or services, violation of these Terms, or violation of the rights of another person or entity.

19. Privacy

Your use of our website and services is also governed by the Waterford Business Solutions Privacy Policy.

The Privacy Policy explains how we collect, use, disclose, protect, and retain personal information.

In particular, Waterford Business Solutions does not sell or share mobile telephone numbers, SMS/MMS opt-in information, or SMS/MMS consent with third parties or affiliates for their own marketing or promotional purposes.

20. Records of SMS/MMS Consent

For compliance, security, and recordkeeping purposes, Waterford Business Solutions may maintain records associated with SMS/MMS consent.

These records may include:

Mobile telephone number;
Date and time of opt-in;
Form or webpage through which consent was provided;
Applicable disclosure language;
Form or disclosure version;
Campaign or messaging program;
Consent status;
Opt-out requests; and
Other information reasonably necessary to demonstrate or administer consent.

Such records may be retained for as long as reasonably necessary for legal, compliance, business, dispute-resolution, and recordkeeping purposes.

21. Changes to These Terms

We may update these Terms from time to time.

Updated Terms will be posted on our website with a revised Last Updated date.

Where required by law, we may provide additional notice of material changes.

Your continued use of the website or services after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.

22. Termination

Waterford Business Solutions may suspend or terminate your access to the website, services, or messaging communications when reasonably necessary, including where you violate these Terms, applicable law, or other applicable agreements.

You may stop participating in the SMS/MMS messaging program at any time by using the opt-out instructions above.

Termination of SMS/MMS communications does not automatically terminate a separate service or engagement agreement.

23. Governing Law

These Terms will be governed by applicable laws, subject to any mandatory consumer protections or other requirements that may apply based on your location.

Any dispute will be handled in accordance with applicable law and any separate agreement between you and Waterford Business Solutions.

24. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

25. Entire Agreement

These Terms, together with the Privacy Policy and any applicable service agreements, proposals, engagement letters, or other written agreements, constitute the applicable agreement concerning your use of the website and services.

26. Contact Information

Questions regarding these Terms, our services, or our SMS/MMS messaging program may be directed to:

Waterford Business Solutions

55 Beattie Pl. Suite 1601

Greenville, SC 29601

Phone: 864-351-0852

Email: info@waterfordbusinesssolutions.com